Elpress service

What is the ideal solution for you?
Preventive maintenance agreement can ensure the quality of your connection.
Our service department is responsible for maintenance, repair, inspection, calibration and certification of elpress tools and power supplies. After the service department reviews the equipment, it will issue a certificate to prove the performance of the tool.
In order to ensure that your crimping connector always maintains a high level of quality, the crimping tool should be checked regularly. By signing a special service agreement, we can simplify the maintenance process; We can recall your tools according to this Agreement and return the checked / verified tools within a week or so. If your elpress device has suspected damage or improper operation, please immediately call our service department at +46 612717181 to request inspection and repair.
When sending products / tools to us for the following purposes:
-Maintenance
-Repair
-Calibration
-Back
Use the return form and return with the tool / product.
  • Product registration

    Have you purchased new products?
    In order to enable elpress to effectively trace the basic information about the product and its use, please register the product at elpress. Fill out the form below and participate in an additional guarantee for your registered tool (the 1-year warranty applies to: pvx1300, pvx611, pvl130s, pvl130p, pvl130l, pvl350) Your contact information is stored in elpress's customer register and can be used for marketing purposes.

    Where can I find the serial number on the tool?

    Product registration

  • Preventive maintenance agreement can ensure the quality of your joint

    – planned and preventive maintenance to ensure good equipment performance
    – regular service intervals minimize the risk of unexpected downtime by indicating any safety or functional defects and recommending measures to avoid these problems
    – regular service intervals are usually performed every 12 months at a fixed price
    – price based on service level solutions and tools and equipment
    – issue the certificate after ensuring that the equipment complies with the calibration requirements
    – calibration can also be carried out at the customer's site

    Arrange elpress service agreements for each product, tool, and service level:

    Elpress Foundation

    Elpress advanced: elpress foundation + wear parts replacement

    • elpress Foundation
    • elpress advanced

    This forms the basis of the service agreement, including the following points:
    – general inspection of tools
    – safety aspects according to the declaration of conformity
    (comply with machinery safety directive, low voltage directive and EMC directive)
    – function test
    – inspection of accessories, such as crimping die, etc
    – certificate issuance
    The inspection shall comply with the requirements of elpress final inspection and acceptance inspection.

    Includes certified calibration and wear repairs at a fixed price.
  • Elpress tool warranty

    Elpress offers a one-year warranty for electrical, hydraulic and mechanical tools.
    Unless otherwise stated, the warranty applies to normal and specified conditions of use:
    The tool is used in the specified way without overload
    The tool is well maintained
    The tool has not been modified or changed
    The tool is not worn due to normal use
    Elpress will evaluate whether the tool is warranted, and then decide whether the tool is to be repaired or replaced with a new product.
    If an elpress tool breaks down, please contact the after-sales service department of elpress and give the tool to us or our after-sales service partner.
    Please use the form return note and attach the tool.

  • Inspection and certification, in accordance with the requirements of the applicable directives

    Elpress offers a one-year warranty for electrical, hydraulic and mechanical tools.
    Unless otherwise stated, the warranty applies to normal and specified conditions of use:
    The tool is used in the specified way without overload
    The tool is well maintained
    The tool has not been modified or changed
    The tool is not worn due to normal use
    Elpress will evaluate whether the tool is warranted, and then decide whether the tool is to be repaired or replaced with a new product.
    If an elpress tool breaks down, please contact the after-sales service department of elpress and give the tool to us or our after-sales service partner.
    Please use the form return note and attach the tool.


  • We are your resource provider.

    Lease of crimping tools and pump system.
    In recent years, the demand for leasing has increased day by day, so elpress has ensured to meet the market demand. We are committed to becoming an ideal service partner for our customers, so over the years, we have developed leasing services to meet customer expectations and needs to the greatest extent. Today, we offer a range of tools for different crimping operations. Through close communication with customers, elpress selects appropriate equipment and tools, packages such equipment and tools, and attaches a comprehensive customer operation instructions to ensure safety.
    When the investment of new tools is out of proportion to the work to be carried out, we ensure that your life is more convenient by renting tools from you every day. Tools at the disposal of customers are usually the latest models and have recently been inspected or repaired.

    Is your tool definitely in need of repair or calibration?
    Spare parts for tools
    Therefore, when you return the tool for repair or calibration, you cannot carry out the work, and you can rent the tool during such continuous repair.
    Spare parts for tools are provided by the service department upon request. However, in most cases, it is best to send tools to us for a comprehensive overhaul, because the failure may cause subsequent failures that are difficult to find.

Order:
info@elpress.com.cn
Tel:+86 10 59796187
Fax:+86 10 64385279
Technical support:
info@elpress.com.cn
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Contact
ELPRESS
info@elpress.com.cn
TEL:+86 10 59796187
FAX:+86 10 64385279